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IT Field Engineer

Based - Enfield

Salary - £30k-£35k 

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We’re looking for a confident and capable IT Field Engineer to join our tight-knit team. This is a hands-on, all-rounder role suited to someone who thrives in a small to medium business environments. You'll be out on customer sites across the South of England, and when not in the field, you'll work from our main office.

As part of a growing business, you’ll also contribute to helpdesk support when needed and occasionally represent companies networking events.

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Key Responsibilities

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· Build and maintain strong relationships with clients through excellent service

· Lead small to mid-sized IT projects from design through to implementation

· Install, configure, and support a range of IT hardware and software

· Troubleshoot and resolve network, server, and endpoint issues

· Provide on-site and remote support to end-users

· Carry out proactive maintenance tasks under Darkknight’s managed services

· Contribute to the service desk and internal process improvements

· Occasionally attend local events to promote the companies services

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Required Skills and Experience

· Experience installing and maintaining Windows Server operating systems

· Experience in installation and maintaining Microsoft Exchange 2019+ (On-Premise)

· Experience installing and configuring firewalls (e.g., WatchGuard, Fortinet)

· Solid Windows Server installation and troubleshooting experience

· Strong understanding of networking (DNS, DHCP, VLANs, routing, etc.)

· Excellent customer service and communication skills

· Full UK driving licence and willingness to travel

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Desirable Skills

· Microsoft certifications (e.g., AZ-104, MS-900)

· Experience with Microsoft 365 and Azure

· Awareness of cybersecurity tools and practices

· Familiarity with Intune, MDM, and backup solutions

Working Hours

  • Monday to Friday, 9:00 AM – 5:30 PM

  • Expected to be on client site during working hours

Salary & Benefits

· £30,000 – £35,000 per annum, depending on experience

· Travel expenses covered

· Company pension

· Funded Microsoft and cybersecurity training with certification support

· Company laptop and mobile phone

Job Type: Full-time

Pay: £34,500.00-£37,500.00 per year

Additional pay:

  • Bonus scheme

  • Performance bonus

Benefits:

  • Company pension

Schedule:

  • Monday to Friday

Work Location: Hybrid remote in Enfield

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